Imagine becoming so well-versed in an industry leader's products that you can suggest ways to make your contacts' jobs easier. Of course they'll want to talk to you!
That’s what your job as an Order Entry Representative at pc/nametag will be like.
Based in Verona, Wisconsin, pc/nametag is a business-to-business, direct marketer that sells meeting registration products (name badges, lanyards, tote bags and much more) to meeting planners in businesses, associations and universities around the world. The company is one of largest meeting suppliers in the world.
We sell our products via a website (www.pcnametag.com) and a catalog, and we have a call center of sales professionals. We want to expand our sales staff by hiring a motivated, professional and experienced Order Entry Representative who has at least one year of experience managing customer orders via e-mail.
At PC/NAMETAG you will not be expected to “push” products; rather, you will be trained to become a meeting- supply expert, developing relationships with customers by ensuring they get the right products for their meetings and conventions.
The main duties for this position are:
- • Handling incoming requests from customers by email or fax and respond to their inquiries.
- • Input orders in a timely and accurate manner.
- • Provide customers with targeted product and service information.
- • Research and resolve customer and billing issues in a timely manner.
We are looking for the following skills:
- • Strong organizational and time-management skills, with the ability to execute more than one task at the same time and establish priorities among those tasks.
- • Excellent written communications, including fast and correct typing (at least 50 words per minute) and professional email correspondence.
- • Eliciting information about customers' events and leveraging past orders to sell additional products and suggest new product offerings.
We offer:
- • Competitive hourly rate.
- • Comprehensive benefit package including 401K, health, dental and more.
- • An informal, small-company culture that values individual contribution.
- • Many "soft perks" such as catered lunches during our busy season, outings, etc.
- • A comfortable office located minutes from downtown Madison in Verona, WI
To learn more about our company, please visit our website at www.pcnametag.com. Send your resume and cover letter to jobs@pcnametag.com. Please indicate Order Entry Representative in the subject line of your email. We are proud to be an equal employment opportunity and drug-free workplace.
|