The pc/nametag® Hassle-Free Return Policy
We appreciate your business and will handle your return immediately. Please call us at 1.800.206.4804 to receive a Return Merchandise Authorization (RMA) number so that your return can be processed efficiently.
Our return policy is based on three categories of merchandise:
- Non-returnable: Customized or imprinted items and blank lanyards.
- Returnable within 15 days: All technology products including, without limitation: printers, scanners, wireless technology, software and accessories. A restocking fee may apply.
- Returnable within 30 days: All other products.
Products in the 15-days and 30-days categories may be returned for full credit, refund or a replacement.
Product Return Requirements
- Please call us at 1.800.206.4804 to receive a Return Merchandise Authorization (RMA) number
- Items must be returned in the same increments they were sold.
- Returned items must be packaged in the original manufacturer's packaging (both inside and outside), including manuals, cables, warranty cards, etc.
- The returned item must be clean with no scratches or visible signs of use.
- Customer is responsible for all return shipping expenses.
Credit for Your Return
pc/nametag, Inc. will credit your account within 24 hours upon receiving the return. We will refund your account using the original payment method.
For additional help
Call our Sales Department at 1.800.206.4804 and choose the option to speak to Sales. We will be happy to help you.