Vendor Relations Manager

At a Glance

• You are an ideal candidate for our Vendor Relations Manager if you can develop, track and manage vendor performance service levels and if you are committed to managing and developing our team of vendor specialists. 
• If you are committed to providing extraordinary customer service and have great negotiation skills to solve problems on-the-fly. 
• And if you also want to work in a collaborative environment focused on managed growth.

About Us
We’re pc/nametag, a direct seller of meeting & registration supplies located in Verona, WI.  We sell nametag holders, lanyards, ribbon and tote bags to meeting planners.  Behind every product we sell, there is years of research, product development, creativity, hard work, trial, error and well…a lot of fun.  Some of the products that we sell we develop internally, some components we purchase and repackage and other products we simply distribute.  We are a growing company and rely on department leaders to make this happen.  Here the customer comes first.  All day long we work to exceed the expectations of the customer.

Job Overview and Responsibilities

We’re looking for a Vendor Relations Manager who can:

• Talk to vendors, colleagues and customers when problems arise.  Hear what the issue includes, think  through the issue and implement a solution
• Effectively manage the drop ship process  and who understands how blank goods are decorated with imprints, embroidery and debossing
• Develop a strategic plan for vendor relations.  Develop, track and manage to Key Vendor Performance Indicators for our 150 current vendors
• Be an expert at vendor shipping, billing and return practices and hold vendors accountable to agreed service levels
• Manage our four person team of vendor relations specialists
• Identify and qualify new vendors to manufacture internally developed product.  Off shore manufacturing experience is a plus
• Learn and understand what a meeting planner wants in registration supplies
• Work with merchandising, marketing and sales to maximize sales
• Work constantly to improve and streamline the flow of orders through our system

Job Requirements include:

• College Degree with 5-7 years of vendor relations and management experience.  Must have experience developing new products
• Fluency in Microsoft Office, experience with databases and have strong Excel skills.  A good understanding of the accounting process is a plus
• Strong analytical skills and a demonstrated ability to manage multiple projects with tight deadlines
• Familiarity with Trademark and Patent research a plus
• Familiarity  with the Advertising Specialty Industry, screen printing or packaging industries would be very helpful

pc/nametag offers:

• Competitive salary and great benefits including
• Physicians Plus/UW Clinics Insurance. We pay 70% of employee and 70% of the employee’s dependent’s coverage
• 401K, fully vested after 4 years
• Dental, Vision, Life and Disability Insurance
• 21 days of PTO in the first year
• An informal, small company environment that values individual contribution
• Many “soft” perks, including fun company outings to Badger and Brewers games, free lunches, prizes and company trips in profitable years
• A comfortable office located minutes from downtown Madison

To learn more about our company, please visit our website at www.pcnametag.com.  Apply now at jobs@pcnametag.com.  Please indicate the title of the position in your cover letter and/or subject line.  pc/nametag is an equal opportunity and drug-free employer.