Privacy & Security

We value the trust you place in pc/nametag and we want you to be aware of the safeguards we have in place to respect your privacy. The below policy tells you about the information we gather about you and how we use it. If you have any questions or concerns about our privacy policy, please contact us at [email protected].

 

pc/nametag, a division of Avery Products Corporation (hereinafter “the Company” or “We”), desires to protect the privacy of its online guests at pcnametag.com. This privacy policy (“Privacy Policy”) is intended to provide you notice of our information management practices, including the types of information gathered and how it is used and safeguarded.

 

Collection and Our Use of Information

 

The Company is in the business of selling meeting supplies promotional products, office supplies and services. Our collection and processing of your personal information as disclosed in this Privacy Policy is done in pursuit of our legitimate interests connected to our business and described more fully below. We will collect no personally identifiable information about you when you visit our Site unless you voluntarily choose to provide that information to us. Any personally identifiable information that you provide to us via our Site will be used only for such purposes as are described either in this Privacy Policy or at the point of collection, such as to respond to your questions or comments, to register your product, to sell you products, to send you a requested brochure or to otherwise send information or products to you. The type of personally identifiable information we may collect from you when you choose to provide it may include your: name, shipping and billing addresses, e-mail address, credit card numbers and other details necessary to process credit card payments, phone numbers, fax numbers, product serial numbers, organization name, and IP address. We may also at times request job titles, fax numbers, tax-exempt ID numbers (for non-profits), cell phone numbers and shipping carrier account numbers as necessary to complete a transaction. If you provide contact information, we or our agents may contact you to clarify your comment or question, or to learn about your level of customer satisfaction with our services. We may use the information you give us to help us provide better products and service and to send you information or promotional materials if you request them. If you provide us with an e-mail address, we may send you relevant electronic correspondence from time to time.

 

We also collect certain non-personal information from Visitors and Users such as your browsing history on the Application, the length of time spent on certain pages, the website Uniform Resource Locator (“URL”) from the website you were visiting before coming to this Site, which URL you next visit (i.e., if you followed a link to one of the boutiques we recommended), device type, what browser you are using, Internet service provider, date/time of visit information, and operating system. We will use the non-personal information we collect to conduct statistical analysis of our Application and other services, to troubleshoot service issues or interruptions, to update and improve the Services, and to understand the demographics of our Users and their browsing habits.

 

Sharing of Information

 

The Company may disclose personally identifiable information to third parties when it is required to complete a customer-requested transaction, delivery or to provide service. With your express consent, we do make our mailing list consisting of your name, email address, company name, address, job title, internal pc/nametag identifier number and last order date available to carefully screened companies whose products or services might interest you. If you provide your consent, but later wish to withdraw it, please call us toll-free at 1.800.233.9767 or fill out a Make a Data Request form.

 

Types of Disclosure

 

We also may disclose personally identifiable information about you to a subsequent owner or operator of our Site if we assign our rights and obligations regarding any of your information at the time of a merger, acquisition, or sale of all or substantially all of our assets or the Site's assets and/or services to a subsequent owner or operator.

 

The Company may also disclose personally identifiable information to third parties in the following instances: 1) we have been given your consent to disclose; 2) in pursuit of a different legitimate purpose consistent with the legitimate purposes already described in this Privacy Policy; 3) we are required by law or court order to disclose, or we believe in good faith that the law requires it; 4) disclosure is necessary to identify, contact, or bring legal action against, someone who may cause or be causing harm to, or interference with, our rights or property, other Site users, or anyone else; or 5) to respond to an inquiry, request or complaint that you have made. We may also use IP addresses in cooperation with internet service providers to identify users if we deem it necessary to comply with laws, to enforce compliance with this Privacy Policy or our Terms of Use, or to protect our Site, customers, or others.

 

Protection of Children's Personal Information

 

We do not publish content that is targeted to children. We do not intend to collect personally identifiable information from anyone under 13 and will not knowingly collect, maintain, or disclose such information. If we discover that we have information for a child under the age of 13, we will delete it immediately. If you believe that a child under the age of 13 may have provided his or her information to us, please contact us using the contract information below.

 

Personal Data We Collect

What Personal Data We Collect

When you make a purchase, or attempt to make a purchase, we collect the following types of Personal Data:

This includes:

• Account Information such as your name, email address, and password
• Payment Information such as your billing address, phone number, credit card, debit card or other payment method
• Purchase Information specifically if personalized or unique
• Mobile device specific identifiers such as make and model, IMEI and phone number
• Location Data

When you use our products and/or features, we collect the following types of Personal Data:

• Account Information such as your name, email address, and password
• Payment Information such as your billing address, phone number, credit card, debit card or other payment method
• Purchase Information specifically if personalized or unique
• Mobile device specific identifiers such as make and model, IMEI and phone number
• Location Data
• Feedback, such as customer support or product reviews
• Social Media Information
• Product information, such as serial number, product registration, licensing information
• Content, such as posts, comments, audio, or documents

How We Collect Your Personal Data

We collect Personal Data from the following sources:

From You. You may give us your Account Information, Payment Information, Financial Information, Demographic Data, Purchase Information, Content, Feedback, Product Information, by filling in forms, using our products or services, entering information online or by corresponding with us by post, phone, email or otherwise. This includes Personal Data you provide, for example, when you:

• Create an account or purchase products on our website;
• Use our products or services;
• Create content through our products or services;
• Express interest in our products or services;
• Downloading software and/or our mobile application;
• Subscribe to our newsletter;
• Complete a voluntary market research survey;
• Contact us with an inquiry or to report a problem (by phone, email, social media, or messaging service);
• When you log in to our website via social media;

Automated technologies or interactions: As you interact with our website, we may automatically collect the following types of data (all as described above): Device Data about your equipment, Usage Data about your browsing actions and patterns, and Contact Data where tasks carried out via our website remain uncompleted, such as incomplete orders or abandoned baskets. We collect this data by using cookies, server logs and other similar technologies. Please see our Cookie section (below) for further details.

 

Third parties: We may receive Personal Data about you from various third parties, including:

• Account Information and Payment Information from another individual when they purchase a gift for you on our website;
• Device and Usage Data from third parties, including analytics providers such as Google;
• Account Information and Payment Data from social media platforms when you log in to our website using such social media platforms;
• Content from communication services, including email providers and social networks, when you give us permission to access your data on such third-party services or networks;
• Account Information and Payment Data from third parties, including organizations (such as law enforcement agencies), associations and groups, who share data for the purposes of fraud prevention and detection and credit risk reduction; and
• Account Information, Payment Data, and Financial Data from providers of technical, payment and delivery services.

If you provide us, or our service providers, with any Personal Data relating to other individuals, you represent that you have the authority to do so and acknowledge that it will be used in accordance with this Policy. If you believe that your Personal Data has been provided to us improperly, or to otherwise exercise your rights relating to your Personal Data, please contact us by using the information set out in the "Contact us" section below.

Device and Usage Data

When you visit a pc/nametag website, we automatically collect and store information about your visit using browser cookies (files which are sent by us to your computer), or similar technology. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help Feature on most browsers will provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie. If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on.

We also process information when you use our services and products. This information may include:

• IP Address
• Time stamps
• Location information
• Individual Products you view
• Web terms or searches that led you to the site

Data we collect from third parties

We may receive your Personal Data from third parties such as companies subscribing to pc/nametag services, partners and other sources. This Personal Data is not collected by us but by a third party and is subject to the relevant third party’s own separate privacy and data collection policies. We do not have any control or input on how your Personal Data is handled by third parties. As always, you have the right to review and rectify this information. If you have any questions you should first contact the relevant third party for further information about your Personal Data. Where that third party is unresponsive to your rights, you may contact the Data Protection Officer at pc/nametag (contact details below).

Our websites and services may contain links to other websites, applications and services maintained by third parties. The information practices of such other services, or of social media networks that host our branded social media pages, are governed by third parties’ privacy statements, which you should review to better understand those third parties’ privacy practices.

Purpose and Legal Basis for the Processing of Personal Data

We collect and use your Personal Data with your consent to provide, maintain, and develop our products and services and understand how to improve them.

These purposes include:

• To deliver your product or service
• To fulfill orders including electronic and non-electronic shipment
• Building a Safe and Secure Environment
• To verify or authenticate your identity; and
• Investigate and prevent security incidents such as breaches, attacks and hacks
• Providing, Developing, and Improving our Products and Services
• Deliver, maintain, debug and improve our products and services.
• Enable you to access pc/nametag services and set up accounts.
• Provide you with technical and customer support
• Organize and Deliver Advertising and Marketing
• Send you newsletters and other marketing communications about current and future products, programs and services, events, competitions, surveys and promotions held by us or hosted on our behalf; and
• Organize events or register attendees and schedule meetings for events.
• For research and development
• To communicate with you about the Products and Services

Where we process your Personal Data to provide a product or service, we do so because it is necessary to perform contractual obligations. All of the above processing is necessary in our legitimate interests to provide products and services and to maintain our relationship with you and to protect our business for example against fraud. Consent will be required to initiate services with you. New consent will be required if any changes are made to the type of data collected. Within our contract, if you fail to provide consent, some services may not be available to you.

Third Party Tools

We use these third party tools to store your information:

• Hubspot
• Wufoo
• SurveyMonkey
• Feefo
• Opinion Stage

 

Cookie Policy

What are Cookies?

A cookie is a small file with information that your browser stores on your device. Information in this file is typically shared with the owner of the site in addition to potential partners and third parties to that business. The collection of this information may be used in the function of the site and/or to improve your experience.

How we use cookies

Please note that disabling cookies may limit your access to some features of this website.

 

Security

 

We will make reasonable efforts to ensure that whatever information you provide will be maintained in a secure environment using appropriate technical and organizational measures. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us or from our Site, and you provide such information at your own risk.

 

Information Retention

 

Depending on the basis upon which we have collected and processed your personal information, we will retain your personal information for as long as necessary in the pursuit of our legitimate interests or for as long as we have your consent.

 

Links to Third Party Websites

 

We link to a number of websites throughout www.pcnametag.com. Please note we do not have control over how they collect, store or use information and that this Privacy Policy is not applicable to activity engaged in once you leave www.pcnametag.com. You should consult the privacy policies for the linked websites if you have any questions or concerns about how your information will be collected, stored or used at or by those websites.

 

Individual Rights

 

You have the following rights with respect to our processing of your personal information:

• Access to your personal information that we process;
• Correction of any errors in your personal information;
• To withdraw consent previously provided;
• To object to our processing of your personal information;
• In cases where (a) your objection to our processing of your personal information is not overridden by our legitimate interest in continuing the processing, (b) our processing of your personal information is based on your express consent that you subsequently withdraw, (c) your personal information is no longer necessary for the purpose for which we originally collected it, (d) we are processing personal information for direct marketing purposes and you object, or (e) legal obligations require it, the erasure of your personal information; and
• To take your personal information provided by express consent or for the performance of a contract from us with you.

 

To exercise these rights, please call us at 1.800.233.9767 or fill out a Make a Data Request form.

 

To opt out of direct mailings from pc/nametag please complete the catalog opt-out form or call pc/nametag at 1.800.233.9767.

 

If you would like to no longer receive promotional emails from pc/nametag, please click the 'unsubscribe' link included in the footer of all promotional emails sent by pc/nametag or call 1.800.233.9767.

 

Changes to Policy

 

We may, at any time, revise these policies by updating this posting. You should periodically visit this page to review these policies for changes. We will notify you of changes to our Privacy Policy affecting your personal information that we process with your express consent. If you have any comments or questions about this policy, please contact us at [email protected].

 

Consent to Processing in the United States

 

By providing any personally identifiable information to the Company pursuant to this Privacy Policy, all users, including, without limitation, users in the member states of the European Union, fully understand and unambiguously consent to this Privacy Policy and to the collection and processing of such information in the United States of America.

 

Effective Date of this Privacy Policy

This Privacy Policy is effective as of December 10, 2020.